Privacy Policy

Who is responsible

INFOLAB LTDA, CNPJ 42.828.474/0001-76, Rio Grande do Sul, Brazil, is responsible for the personal data described in this policy. Contact: company.infolab@gmail.com.

What we collect

• Purchase information: your name, email address, country and purchase details, received from Stripe when you buy. We never receive your full card number.
• Support messages: what you send us when you contact support.
• Website data: basic technical data such as browser type and pages visited, and data from cookies and similar technologies described below.
• App data: your app progress, journal entries and checklists are stored in your own browser on your device.

How we use it

• To process your purchase and give you access to the product.
• To answer support requests and handle refunds.
• To keep our website and products working, secure and improving.
• To measure the performance of our advertising.
• To meet legal and accounting obligations.

Legal bases

Where data protection laws such as the LGPD in Brazil or the GDPR apply, we process your data to perform our contract with you, for our legitimate interests (for example security and service improvement), with your consent where required (for example advertising cookies), and to comply with legal obligations.

Service providers

We share data only with providers that help us run our business, under confidentiality obligations:

• Payment processing: Stripe.
• Website hosting and security providers.
• Email and communication providers.
• Advertising and analytics partners, such as social media platforms, to measure the performance of our ads.

We do not sell your personal data.

Cookies and advertising

Our product pages may use cookies and advertising pixels from our advertising partners to understand how visitors use our pages and to measure our ads. You can block or delete cookies in your browser settings and manage ad preferences in the settings of the platforms you use.

International transfers

We are based in Brazil and our providers may process data in other countries. Where required, transfers rely on appropriate safeguards such as standard contractual clauses.

How long we keep data

We keep purchase records for as long as required for accounting and legal purposes, and support messages for as long as needed to help you. Other data is deleted or anonymized when no longer needed.

Your rights

Depending on where you live, you can ask to access, correct, delete or receive a copy of your data, object to or restrict certain processing, and withdraw consent at any time. Email company.infolab@gmail.com. You also have the right to complain to your local data protection authority.

Children

Our products are not intended for anyone under 18, and we do not knowingly collect data from children.

Changes

We may update this policy. The date at the top of this page shows the latest version.